Shipping Policy

At NexaWillow, we are committed to delivering your plants and gardening products safely and on time. Below are the details of our shipping process.

Shipping Countries

We currently ship orders within the United States.

Handling Time

Orders are processed within 1–2 business days. Order processing takes place from Monday to Friday, excluding public holidays.

Transit Time

Once your order has been shipped, delivery typically takes 3–5 business days, depending on your location.

Total Estimated Delivery Time

The estimated delivery time is 4–7 business days, including both processing and shipping.

Shipping Cost

We offer Free Standard Shipping on all orders with no additional shipping charges.

Currency

All prices and transactions on our website are processed in USD (United States Dollar).

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information, allowing you to monitor your delivery status.